FAQ - Ordering, Delivery, Payment and Service
For questions about licenses, please feel free to contact us.
Are the prices up to date?
Yes. We update Microsoft 365 license prices regularly. With our
M365 price calculator, you can calculate your exact costs in advance, whether you need new licenses or additional licenses for an existing subscription for a specific number of days.
We can provide all Microsoft 365 licenses. The easiest way is to send us a
CSV export from the admin portal. This allows us to see which licenses you need and when they expire.
How can I order Microsoft 365 Business Standard?
We do not use a shopping cart because Microsoft licensing is often an individual process. Please contact us by email or through our contact form. Please include your name and your
company name (we do not supply private individuals). We provide Microsoft 365 licenses for businesses, government organizations, nonprofit organizations, and educational institutions with monthly or annual subscriptions.
How quickly is Microsoft 365 Business Standard delivered?
Existing customers often receive licenses within minutes. New customers usually require more communication, so delivery time mainly depends on the communication process. Existing customers typically communicate with us through our Jira ticket system rather than email.
How does payment work?
New customers pay after delivery and receipt of the invoice, usually within 3-4 days by bank transfer. Exact payment terms are always listed in the PDF quotation. Different payment arrangements can be agreed for future orders.
How much do additional licenses cost for new employees?
For monthly subscriptions, license increases are usually processed at renewal. Prices may change from month to month. For annual subscriptions, the price and renewal date remain unchanged. Additional licenses are billed on a daily basis, which means the remaining cost decreases every day until renewal.
As part of our customer service, we also handle license increases, new licenses, and even more complex upgrades on weekends and public holidays at no additional charge.
See our commitment:
We help ensure that you do not spend more on licenses than necessary.